The future of brand experience: Four scenarios to succeed in the “new normal”

Using the Foresight Planning methodology, this paper looks at four scenarios for brands to succeed going forward, based on how consumer behavior has changed for the long term because of the pandemic.

Embracing uncertainty is COVID-19's biggest lesson. How should brands and agencies act today, tomorrow and forward to build the future’s brand experience?

This analysis, using the Foresight Scenarios methodology, aims to understand the key areas that will...