Toward auto-netnography in consumer studies

The purpose of this article is to offer an argument for a wider acceptance and adoption of online auto-ethnography—or auto-netnography as an alternative social media research method to online ethnography—or netnography—when undertaking consumer research.


As the marketing paradigm moves to attempt to understand better more behavioral and experiential considerations of consumers, related methodological requirements have also shifted (Xun & Reynolds, 2010). Those consumers participating in virtual w