Vodafone: Digitalization Journey of Vodafone's Online Sales

Vodafone, a telecommunications brand, increased digital sales in Turkey by developing products for where users usually break down in the digital journey to reduce customer pain points.

Campaign details

Brand: Vodafone Turkey Agency: NA Region: EMEA

Strategy

Objective

Vodafone Turkey has a vision to lead the way for digitalisation in the Turkish telecommunications sector to make things easier for their customers. Vodafone Turkey offers its customers an end-to-end digital experience. Those who want to join Vodafone can easily apply for their preferred tariff, either via our website or our mobile application and can complete their transactions digitally.