Feedback is the Breakfast of Champions

This piece describes how an electronic comment card enables restaurant goers to pass on their comments and ratings anonymously and eliminates the possibility of staff intercepting and binning critical responses as they can with in printed questionnaires.

Letter From America

Feedback is the Breakfast of Champions

Allyson L. Stewart-Allen

Reading religiously the FT and Wall Street Journal Europeas I do, there is no lack of food for thought in the foreigners are funny columns, featuring the wacky but soon-theyll-be-over-here...

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