How identifying pain points along the Australian Defence Force's recruitment process led to breakthrough innovations

The Australian Defence Force (ADF), a military organisation, addressed three pain points in its recruitment process, which led to innovative breakthroughs.


The core challenge facing the Australian Defence Force (ADF) in 2015 was that recruitment numbers were falling and the needs of the 21st Century organisation meant that the ADF needed to recruit a far wider cross section of society and more people fr

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